FORWARDING AGENT/ CUSTOMS AGENT
BOOKING >>>>>>
 
OPERATION
Service requested from shipping and/or groupage agent, with reply confirming or denying booking.
Possibility of applying a warning system if no reply is received to a booking or for other incidents
Communication with shipping agents linked to international platforms (INTTRA/GT Nexus, etc.).
 
ADVANTAGES
Time and costs reduced.
No need for phone calls to confirm or deny a booking.
Firm confirmation of bookings, with automatic reply and reference number.
Bookings made directly with shipping companies, with replies in less than two hours.

Mejora de Productividad:
Uniform booking formats.
Minimum data entry needed because booking data and reply are integrated in the system

Control:
Cargo traceability outside the Port of Barcelona
 
ADMITASE / ENTREGUESE >>>>>>
 
DELIVERY/COLLECTION CONSIGNMENT NOTES
Telematic reception of delivery and collection consignment notes, with copies also available at terminal and depot.
 
ADVANTAGES
Time and costs reduced.
Reception of validated delivery and collection consignment notes means that physical documents do not need to be collected by couriers.
Minimum data entry required because the data for issuing the transport order are integrated in the system.
 
TRANSPORT ORDER >>>>>>
 
OPERATION
Transport order generated and sent, including delivery and collection consignment note references.
 
ADVANTAGES
Volume of administrative work reduced.

Including references of delivery and collection consignment notes in a single document reduces volume of physical documents to be handled.
 
NOTIFICATION OF CARGO ENTRY INTO AND DEPARTURE FROM TERMINAL >>>>>>
 
OPERATION
Confirmation in real time of cargo entry and departure.
Possibility of setting up warning systems.
 
ADVANTAGES
Increased control of operations.

Real-time information on the status of services.


Reduction of time and costs required to check container status.

Elimination of phone calls to check entries into and departures from the terminal.

Customer service improved.

Real-time customer notification of cargo entries into and departures from the terminal.
 
SHIPPING INSTRUCTIONS >>>>>>
 
OPERATION
Shipping instruction sent telematically to groupage or shipping agent.
Communication with shipping companies linked to international platforms (INTTRA/GT Nexus, etc.).
 
ADVANTAGES
Time, errors and costs reduced.
Bill of lading can be checked quickly because the shipping instruction is integrated in the system.
Shipping-instruction data automatically integrated when preparing the bill of lading, thereby requiring minimum data entry.

Control
Cargo traceability outside the Port of Barcelona.
 
REQUEST FOR CONFIRMATION OF SHIPMENTS >>>>>>
 
OPERATION
Request to shipping agent for shipment number as per the summary declaration.
Reception of landing charges.
Possibility of applying warning systems when cargo is not declared by the shipping agent.
 
ADVANTAGES
Time, errors and costs reduced.
No need to phone to obtain shipment number.
Summary -declaration data automatically integrated when the goods-release certificate is generated, so fewer data need to be entered.
Number communicated by the shipping agent checked against the number declared to the customs through the “shipment confirmation” information service.
Follow-up of shipments notified to customs by shipping agent.
 
CONFIRMATION OF CUSTOMS CLEARANCE >>>>>>
 
OPERATION
Shipping agent notified of goods clearance.
 
ADVANTAGES
Reduction of time and costs involved in notifying shipping agent of release certificate.
Customs clearance confirmed in real time to shipping agent, with no need for phone calls.


Reduction of time needed to release the goods.
Speeding up of goods delivery means that expenses can be invoiced earlier.
 
TELEMATIC INVOICES AND ELECTRONIC PAYMENT >>>>>>
 
OPERATION
Legally valid telematic invoices sent and received.
Epayment made with immediate confirmation.
 
ADVANTAGES
Time, errors and costs reduced.
Reduction of errors and phone calls to check the invoice.
Speeding up of transport management.
Possibility of standardizing and advancing expenses with the pro forma invoice.
 
SCHEDULES >>>>>>
 
OPERATION
Centralized information on maritime services.
 
ADVANTAGES
Time and costs reduced.

Search for services optimized. Providers identified and selected more quickly.


Improved efficiency in the search for new suppliers and service providers.

Possibility of analysing the offers of many suppliers and providers – not just the usual ones.


Customer service improved.

Possibility of sending customers personalized schedules with optimized planning, mainly for non-regular destinations.
 
CONFIRMATION OF SHIPMENTS >>>>>>
 
OPERATION
Real-time information on the shipments included on a summary declaration.
 
ADVANTAGES
Time, costs and errors reduced.
Immediate information on shipments included, and no need to request data from the shipping agent.
Release certificate prepared more quickly because the shipment number can be verified in the summary declaration.
 
CALLS >>>>>>
 
OPERATION
Information on the port-call permit number granted by the Port Authority of Barcelona.
 
ADVANTAGES
Time, costs and errors reduced.
Fewer errors in customs clearance if a ship’s call details are modified.
Port-call permit obtained quickly, and no need to apply to the shipping agent for it
 
CRYSTAL BOX >>>>>>
 
OPERATION
Real-time information on the documentary status and physical situation of a container, with complete traceability.
 
ADVANTAGES
Customer service improved.
Possibility of providing real-time information on the situation of a container, thereby providing for complete traceability of operations.


Fewer incidents
Possibility of taking steps to avoid incidents by tracing past events.
 
HAZARDOUS CARGO >>>>>>
 
OPERATION
Consultation and print-out of hazardous-cargo authorization.
ADVANTAGES
Reduction of time and costs of following up the authorization.
Real-time information on the status of the authorization, and no need to consult with the shipping agent.

Fewer incidents at the terminal.
The terminal has a copy of the authorization to check the data.
 
DATABASE >>>>>>
 
OPERATION
Updated information on all codes used in the industry.
 
ADVANTAGES
Time, costs and errors reduced.
Easy access to code databases with updated information.
Errors and costs due to incorrect codes reduced to a minimum.