SHIPPING AGENT
BOOKING >>>>>>
 
OPERATION
Request for space on board ship handled and replied to in real time, with confirmation or denial.
Communication with shipping companies linked to international platforms (INTTRA/GT Nexus, etc.).
 
ADVANTAGES
Time, costs and errors reduced.

Booking information included automatically in the file, involving minimum data entry.
Possibility of receiving bookings through INTTRA/GT Nexus, etc.).


Customer service improved.
Automatic reply with confirmation or denial of bookings.
Cargo traceability outside the Port of Barcelona.
 
DELIVERY/ COLLECTION CONSIGMENT NOTES >>>>>>
 
OPERATION
Delivery/collection consignment notes sent to forwarding agent or Freight Haulier, and also to the terminal and depot.
 
ADVANTAGES
Improved security when containers are picked up.

Improved security in the delivery of a container because the telematic collection consignment note can be checked against the hauler’s advance notice at the terminal.


Time, costs and errors reduced.
Telematic documentation transmission eliminates the need to send by fax or other means.


Fewer incidents.
Greater security when sending and receiving messages.
 
TRANSPORT ORDER >>>>>>
 
OPERATION
Transport order sent, with delivery/collection consignment note references included.
 
ADVANTAGES
Improved management of documents.

Including references of delivery and collection consignment notes in a single document reduces volume of physical documents to be handled.


Time and costs of sending documents reduced.
Telematic documentation transmission eliminates the need to send by fax or other means.
 
NOTIFICATION OF CARGO / CONTAINER ENTRY / DEPARTURE >>>>>>
 
OPERATION
Real-time notification from the terminal or depot of a container’s entry or departure.
Notification of a container’s entry into or departure from a terminal is sent to the forwarding agent.
 
ADVANTAGES
Time, errors and costs reduced.

Real-time information on entries into/departures from terminals with no need for delivery notes.
Notification from the terminal eliminates the need to send a courier every day to pick up entry/departure delivery notes, and to handle them.
Real-time adjustment of container stock.


Reduction of time required to obtain the container number.
Real-time information on the number assigned to a container by a depot.


Customer service improved.
Possibility of providing real-time information on a container’s entry into and/or departure from the terminal.
 
SHIPPING INSTRUCTIONS >>>>>>
 
OPERATION
Reception of shipping instructions.
 
ADVANTAGES
Time, errors and costs reduced.

Information from the shipping instruction is integrated automatically, so minimum data entry is required.
Reduction of errors due to manual data entry  and phone calls to check data.
Possibility of receiving shipping instructions by means of INTTRA/GT Nexus, etc.)

Control
Cargo traceability outside the Port of Barcelona.
 
CONFIRMATION OF SHIPMENT AND PRO FORMA INVOICE >>>>>>
 
OPERATION
Notification of shipment data declared on a summary declaration and landing charges.
 
ADVANTAGES
Customer service improved.

Real-time notification of information required for release certificate, and management of landing charges, with automatic integration in the customer’s system.
 
CONFIRMATION OF CUSTOMS CLEARANCE >>>>>>
 
OPERATION
Real-time communication from forwarding/customs agent when the release certificate is obtained.
 
ADVANTAGES
Invoicing and cargo-release operations sped up.
Real-time communication when the release certificate is obtained allows for speeding up the payment-collection process.
 
TELEMATIC INVOICES AND ELETRONIC PAYMENT >>>>>>
 
OPERATION
Legally valid telematic invoices sent and received.
Epayment made with immediate confirmation.
 
ADVANTAGES
Time, errors and costs reduced.
Fewer errors and phone calls to check up on invoice and payment.
Less time required to generate the cargo-collection consignment note, given that the bill of lading reference is included with payment.
Possibility of standardizing and advancing expenses with the pro forma invoice.
 
PORT CALL AND BERTH REQUESTS >>>>>>
 
OPERATION
Management of call and/or berth requests to the Port Authority of Barcelona.
 
ADVANTAGES
Costs reduced.
Telematic transmission: no need to send by fax.


Reduction of time required to obtain permission to call.
Real-time information on the call and any modifications.
 
HAZARDOUS CARGO >>>>>>
 
OPERATION
Management of hazardous-cargo authorization with the Port Authority of Barcelona.
 
ADVANTAGES
Time, errors and costs reduced.
Authorization obtained quickly. 
Forwarding agent’s prior notification automatically integrated in the request for authorization, involving minimum data entry


Fewer incidents at the terminal.
The terminal has a copy of the authorization for checking data.


Customer service improved.
Authorization status followed up in real time
 
SHIP'S MANIFEST / SUMMARY DECLARATION >>>>>>
 
OPERATION
Management of ship’s manifest and summary declaration with the Port Authority of Barcelona.
 
ADVANTAGES
Reduction of time and costs involved in acceptance.
Telematic documentation transmission eliminates the need to send by fax or other means and the extra costs of delivering physical documents.
Notification in real time of approval or rejection of the manifest.
 
SCHEDULES >>>>>>
 
OPERATION
Centralized information on maritime services.
 
ADVANTAGES
Time and costs reduced.
Possibility of generating schedules for customers automatically.
 
STATISTICS >>>>>>
 
OPERATION
Access to Port of Barcelona statistics.
 
ADVANTAGES
Tool for analysing the competitive position and marketing of services.
Access to data on traffic in the Port by cargo classification, country, etc.
 
CALLS >>>>>>
 
OPERATION
Information on the port-call permit number granted by the Port Authority of Barcelona.
 
ADVANTAGES
Reduction of time needed to search for calls.
Rapid access to port-call permit numbers, with background information on ships and shipping agents.
 
CRYSTAL BOX >>>>>>
 
OPERATION
Real-time information on the status of documents and the physical situation of a container, with complete traceability.
 
ADVANTAGES
Time, costs and phone calls reduced.
Number of phone calls, emails, etc. to find out the situation of a container reduced to a minimum.


Fewer incidents.
Possibility of taking steps to avoid incidents by tracing past events.


Customer service improved.
Possibility of providing real-time information on the situation of a container, thereby providing for full traceability of operations.
 
DATABASE >>>>>>
 
OPERATION
Updated information on all codes used in the industry.
 
ADVANTAGES
Reduction of search time.
Easy access to code databases with updated information.


Reduction of errors when generating documents.
Errors and costs due to incorrect codes reduced to a minimum.